Privacy Policy

Effective Date: March 16, 2026
Last Updated: March 16, 2026

Introduction

Citrus Healthcare Consultants (“Citrus Healthcare,” “we,” “us,” or “our”) is a healthcare consulting firm committed to protecting the privacy and security of the information entrusted to us. This Privacy Policy explains how we collect, use, disclose, and safeguard information obtained through our website, consulting engagements, and related services.

By accessing or using our website or services, you acknowledge and agree to the practices described in this Privacy Policy. If you do not agree with this policy, please do not use our website or services.

Information We Collect

We may collect the following categories of information in connection with our business operations and consulting services.

Personal and Professional Information

  • Name

  • Email address

  • Phone number

  • Job title

  • Organization or company name

  • Mailing or billing address

  • Professional credentials (such as licenses or certifications)

  • Information related to healthcare systems or software used by your organization

Organizational and Healthcare Operations Information

During consulting engagements, we may receive information about healthcare operations, revenue cycle processes, or technology platforms used by client organizations. This information may include operational data, performance metrics, or compliance-related information.

Citrus Healthcare Consultants does not collect Protected Health Information (PHI) directly from patients unless explicitly authorized and contracted to do so under a formal Business Associate Agreement (BAA) in accordance with applicable laws.

Technical and Website Usage Information

When you visit our website, we may automatically collect certain technical information, including:

  • Internet Protocol (IP) address

  • Browser type and version

  • Device type and operating system

  • Pages visited and time spent on our website

  • Referring website or link

This information helps us improve website performance and user experience.

How We Use Your Information

Citrus Healthcare Consultants may use collected information for the following purposes:

  • Providing healthcare consulting services and client support

  • Communicating with you regarding inquiries, services, or engagements

  • Managing business operations and internal administration

  • Conducting assessments, audits, or consulting activities

  • Improving our services and website functionality

  • Analyzing website performance and usage trends

  • Complying with legal, regulatory, or professional obligations

We use information only as necessary to operate and improve our services.

Information Sharing and Disclosure

We may share information in the following circumstances:

  • With trusted service providers who assist with business operations such as IT services, email platforms, or analytics tools

  • When required to comply with applicable laws, regulations, or legal processes

  • In connection with a corporate transaction such as a merger, acquisition, or sale of assets

  • With professional partners or subcontractors when necessary to deliver consulting services

Citrus Healthcare Consultants does not sell personal information to third parties.

Cookies and Tracking Technologies

Our website may use cookies and similar technologies to improve functionality and understand how visitors interact with our content.

Cookies help us:

  • Analyze website traffic and usage trends

  • Improve user experience

  • Optimize website performance

You may choose to disable cookies through your browser settings, although some features of the website may not function properly if cookies are disabled.

Data Retention

We retain personal and organizational information only for as long as necessary to fulfill the purposes described in this Privacy Policy, unless a longer retention period is required by law, professional standards, or contractual obligations.

Data Security

Citrus Healthcare Consultants implements reasonable administrative, technical, and organizational safeguards designed to protect information from unauthorized access, disclosure, alteration, or destruction.

These measures may include:

  • Secure hosting environments

  • Encrypted data transmission

  • Access controls and authentication procedures

While we take appropriate steps to protect data, no electronic system can guarantee absolute security.

Your Privacy Rights

Depending on applicable laws and your location, you may have certain rights regarding your personal information, including:

  • The right to request access to the information we hold about you

  • The right to request correction of inaccurate or incomplete information

  • The right to request deletion of your information where legally permitted

  • The right to withdraw consent for certain uses of your data

Requests regarding your personal information can be directed to us using the contact information provided below.

HIPAA and Protected Health Information (PHI)

When Citrus Healthcare Consultants provides services that involve Protected Health Information (PHI) under the Health Insurance Portability and Accountability Act (HIPAA), we operate in accordance with applicable HIPAA regulations and the terms of any executed Business Associate Agreements (BAAs).

In such cases, PHI will only be used or disclosed as permitted by law and contractual agreement. Citrus Healthcare Consultants does not use PHI for marketing purposes.

Third-Party Websites

Our website may contain links to external websites that are not operated by Citrus Healthcare Consultants. We are not responsible for the privacy practices, policies, or content of those third-party websites.

We encourage users to review the privacy policies of any external websites they visit.

Children's Privacy

Our website and services are intended for healthcare professionals, organizations, and business entities. We do not knowingly collect personal information from children under the age of 13.

Updates to This Privacy Policy

Citrus Healthcare Consultants may update this Privacy Policy from time to time to reflect changes in legal requirements, business practices, or technology.

When updates are made, the revised policy will be posted on our website with an updated effective date.

Contact Information

If you have questions regarding this Privacy Policy or our data practices, please contact:

Citrus Healthcare Consultants

Email: management@citrushcc.com
Website: citrushcc.com

Fresh Insight. Better Outcomes.